I received an unwanted call, why didn't TPS Protect send it to voicemail?


Sending to voicemail is only available to trial or subscribing customers. When you receive a nuisance call, please report that call so we can protect other users.

Also, make sure you set your Trust Score to a low level (see - How can I adjust the Trust Score?), and you have accepted that category of call in custom settings (see - How do I use custom settings?).

If a nuisance call did not have a call category assigned, please add it at the bottom of the Lookup tab. By adding the category, we can then let others know when they receive calls from that number.

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