What is the Trust Score?

Follow
A Trust Score is used to describe the nuisance or threat level of a call.  It is associated to a number and is shown on the incoming call screen.

There is a total of five (5) trust score levels (1-5) and they are colour-coded.

Trust Score of 5

At a Trust Score of 5 a subscriber is expected to receive personal calls, anonymous calls and calls from numbers previously approved by the user when added to their approved list. 

Trust Score of 4

At a Trust Score of 4 a subscriber is expected to receive calls from numbers with a Trust Score of 4 and above. Trust Score 4 calls are likely to be from highly reputable organisations or at least those not known to be making nuisance calls.

Trust Score of 3

At a Trust Score of 3 a subscriber is expected to receive calls from numbers with a Trust Score of 3 and above. Trust Score 3 calls are likely to be from fairly reputable organisations.

Trust Score of 2

At a Trust Score of 2 a subscriber is expected to receive calls from numbers with a Trust Score 2 and above. Trust Score 2 calls are likely to be from disreputable organisations.

Trust Score of 1
At a Trust Score of 1 a subscriber is expected to receive calls from numbers with a Trust Score 1 and above.Trust Score 1 calls are likely to be from highly disreputable organisations, suspected scammers etc.

Was this article helpful?
0 out of 0 found this helpful