How do I stop a call I wanted to receive going to voicemail?


Calls will be sent to your voicemail if they fall below the Trust score you have chosen (see How can I adjust the Trust Score for details of how to do change this). If you add a number to your Approved List then it will not be diverted to voicemail regardless of your Trust Score or Custom Settings. 

If you have chosen to block categories of callers in custom settings (this feature is only available to free trial users or subscribers) then see How do I use custom settings? for more details on how to change these to suit you better.

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